Crescent Cycle — Support

Cycle tracking for couples · iPhone and Android

Contact us

Email support@iamgeek.com. A real person reads every message, usually within one business day. Please don't include health details in your email; we never need them to help you.

Common questions

How do I link with my partner?

The tracking partner opens Partner and shares their 8-character couple code. The supporting partner enters it in Partner on their own phone. The tracking partner chooses what their partner can see and can change or revoke it at any time.

How does the free trial work?

Every new couple gets 90 days free, once. After that, one subscription ($4.99 a month or $29.99 a year in the US) covers both partners, whichever of you pays. Everything you have logged stays readable and exportable even if you don't subscribe.

Is $29.99 a year a launch price?

Yes. The yearly plan is $29.99 for anyone who subscribes before April 1, 2027, and you keep that price for as long as your yearly subscription stays active. After that date the yearly plan is $39.99 for new subscribers.

How do I cancel my subscription?

iPhone: Settings → your name → Subscriptions. Android: Google Play → Payments & subscriptions. Deleting your Crescent Cycle account does not cancel a subscription.

I have a new phone. Where is my data?

Sign in with the same email and your cycle history syncs back from our server. Medications, the support log and settings are stored only on the old phone.

Can I use the predictions to avoid pregnancy?

No. Crescent Cycle is not a form of birth control and does not give medical advice. Predictions are estimates from the periods you log.

How do I export or delete my data?

Export: Insights → Export to CSV. Delete: inside the app under Account, or at delete-account.html.